Hello. lookup file doesn't load to prtg system:

<?xml version="1.0" encoding="UTF-8"?>
<ValueLookup id="oid.cisco.ospf.state" desiredValue="4" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="PaeValueLookup.xsd">
	<Lookups>
		<SingleInt state="Error" value="1">down</SingleInt>
		<SingleInt state="Error" value="2">attempt</SingleInt>
		<SingleInt state="Warning" value="3">init</SingleInt>
		<SingleInt state="Ok" value="4">twoway</SingleInt>
		<SingleInt state="Error" value="5">exchange start</SingleInt>
		<SingleInt state="Error" value="6">exchange</SingleInt>
		<SingleInt state="Warning" value="7">loading</SingleInt>
		<SingleInt state="Ok" value="8">full</SingleInt>
	</Lookups>
</ValueLookup>

Article Comments

Hello,

thank you for the KB-Post. The lookup looks perfectly fine. Normally, PRTG should create a ticket in its ticket system, about the problem loading the lookup. Does this ticket provide any further insights?
Please also try restarting the entire PRTG Core Server. Does this change anything?

best regards.


Jul, 2018 - Permalink

No, PRTG doesn't create a new ticket. Restart Core server doesnt't change anything. New lookup not in drop-down menu.

Maybe I'm doing something wrong?

I just created the file oid.cisco.ospf.state.ovl and put it in the folder .. \ PRTG Network Monitor \ lookups \ custom

upd:

oh sorry, my mistake.

i don't press "Load Lookups" button in administrative tools


Jul, 2018 - Permalink

Is it a copy of an existing lookup file? If so, was the name changed both file name as well as lookup name (in the file)?


Jul, 2018 - Permalink

it's new lookup file. After I pressed "Load Lookups" button in administrative tools all working well.


Jul, 2018 - Permalink