I haven't upgraded our system since 01/2017 until last night. After the upgrade, the sniffer sensor stopped getting data. I tried to remove the sensor and add it back it but now, it says there are no network adapters available. I am able to add a Windows Network Card sensor so I could not figure out why the Packet Sniffer sensor would not see the the network adapters on the probe machine. What could I be doing wrong?

Article Comments

Applying the latest updates to the probe machine then restarting seemed to have solved this problem.


Jul, 2018 - Permalink

Hello there,

Thanks for letting us know. I'm glad it's working again.

Please do not hesitate to ask further questions.

Kind regards,
Birk Guttmann, Tech Support Team


Jul, 2018 - Permalink