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Unable to Connect with FortiGate

Modified on 2025-06-10 12:41:57 +0200

Hi all,

I'm a new user and currently, I have an issue with Fortigate. For some reason, all of my sensors were down. how can I fix this matter? Thank you!

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Hello Xiao,

Thank yo very much for your contact.

Please contact us directly via email to support@paessler.com and provide us with full-screen screenshots (neither cropped nor resized) from the Overview, Logs and Settings tab of one of the affected sensors.

Thank you very much in advance.
Sebastian

Jul, 2018 - Permalink

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Unable to Connect with FortiGate

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.