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PRTG alert monitoring issues

Modified on 2025-06-10 12:42:12 +0200

Hi Team,

I have changed my domain password and now once I login with my new password. I get multiple alerts saying message access denied.

Can someone help!!

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Hello,

Can you try logging in with the prtgadmin account, and make sure your AD account is still showing up in PRTG?

Did the account that does the AD binding have its password changed as well?

Benjamin Day
Paessler Support

Jul, 2018 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

PRTG alert monitoring issues

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.