Temporary activation License already in use

Modified on 2025-06-10 12:45:16 +0200

We have installed PRTG on a new PC because the old one died. We are getting the message: "Temporary activation. License already in use on a different system"

It says the License will expire on 18/07/18. The PRTG version is 18.2.41.1652

Please advise how to fix this.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi there,

In this case it would be better to open a support case as the KB is more intended for user to user interaction. Therefore please send the necessary information (License and System ID) in a mail to "support@paessler.com".

Best regards.

Jun, 2018 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Temporary activation License already in use

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.