Previously in v15 i was able to create a dashboard that had the alerts and devices view in one page. After upgrading to v18 i am not able to achieve the same functionality. The best i can do is create a map with alerts and the device group as a tree however the tree does not expand (this happens in 3 browsers, IE, FF and GC) and has limited function over the main device view.

Any help would be appreciated.

Thanks.

Article Comments

Hello bruunz,

Thank you very much for your contact.

Just to check, did you already try the map object "Data Tables | Down sensors"? What precise information do you wish to see within the map object?

Best regards,
Sebastian


Jun, 2018 - Permalink

Hi,

My issue with the map object "Devices | Device Tree". The "+" icons do not function and you cannot navigate the groupings as you can in the native Devices menu.

Thanks.


Jun, 2018 - Permalink

Hello bruunz,

Thank you very much for your reply.

Please upload a screenshot of the map object for further comprehension.

Best regards,
Sebastian


Jun, 2018 - Permalink

Hi,

Here is a screenshot

https://drive.google.com/open?id=1Cot7kSatERaak36K98-wqy4ggCJpbkIY

I also noticed that the 'Devices | Device Tree' mimics what is expanded on the native device list. It is not independent or controllable.

Thanks.


Jun, 2018 - Permalink

Hello bruunz,

Thank you very much for the clarification.

Your assumption is also correct, the device tree map object pulls its current view from the user account that shows the map. If, for instance, the user account minimizes the whole device tree, the map object will also be fully minimized.

Indeed, the plus and minus symbols are irritating and not functional at the moment.

Best regards,
Sebastian


Jun, 2018 - Permalink

Hi,

Thank you for the update and clarification. Is there a rough road map for this to work? Next update or a later?

Thanks.


Jun, 2018 - Permalink

Hi bruunz,

I will create a bugticket for the +/- expansion issue as I did not find one, so right now I can't tell if and when this will be fixed. Due to the device tree in the map being tied to the last view of the user in the regular device tree, this is not that easy to change though, as it would mean that when someone expands/collapses device tree in the map, this will affect the same regular user's tree view and ideally those two things should not be independent of each of each other, at least in my opinion.

Kind regards,

Erhard


Jun, 2018 - Permalink