Hello, My aim is to find when and how long a probe was disconnected from the server. Actually when the connection come back the data from the probe are sent to the server. I'm try to figure out how to make the disconnection (error) state reported as down.

Is there a way you can suggest me?

thank you

Article Comments

Hi Rigabb,

The easiest way would be to check the probe log for any disconnects and calculate it accordingly. Or would you like to create a sensor for that? A port sensor that checks 23560 (TCP), running on a device with the actual probe address might do the trick.

Kind regards,
Stephan Linke, Tech Support Team


Jun, 2018 - Permalink

Hi Stephan, in your second approach, do you mean to check the PRTG server port from the remote probe?


Jun, 2018 - Permalink

The other way around - the remote probe port from the Core Server :)


Jun, 2018 - Permalink

Unfortunately I can not access the remote probe from the Core Server (that's why I'm using the remote probe) and I can not find the port open in the prob pc (I supposed the remote probe is a client and not a server).

I'll try testing the Core Server port.

Thank you


Jun, 2018 - Permalink