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How to convert alert into tickets?

Modified on 2025-06-10 12:49:28 +0200

Hi, I want to introduce PRTG tool in my environment thus seeking some intel. I understand that once alert is triggered one will be notified about same via sms/email. but if I want to do the integration with Service Now how can I do that? or any other tool will be required for ticket base?

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Hi!

Vanios is now offering an out-of-the-box integration with PRTG!

Please find more details here:

http://www.evanios.com/paessler-prtg-servicenow-integration/ https://www.evanios.com/blog/servicenow-integration/paessler-prtg-servicenow-integration/

Kind regards
Andreas Günther, Technical Support

May, 2018 - Permalink

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How to convert alert into tickets?

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.