I'm trying to monitor our new Citrix environment, and I found the sensors from Lockstep, which seems nice. But when I install them I get the error: PrtgShell module not loaded: ensure the module is visible for 32-bit PowerShell The only prtgshell I've found is from Brian Addicks. I've downloaded that, and placed the prtgshell.psm1 file in c:\program files(x86)\WindowsPowerShell\Modules, and also in C:\program files\WindowsPowerShell\Modules. I've even tried placing it in c:\windows\system32\windowspowershell\modules despite that it's not correct. But if I do a Get-Module -listavailable it doesn't show up?

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Ok, I found out that I need to place the prtgshell.psm1 in a subfolder called PrtgShell in the c:\program files (x85)\WindowsPowershell\Modules. Then it could see it. Of course it didn't end there, I also had to find a powershell module called SharpSNMP from the same company, and now I find out that the plugins aren't updated to monitor XenApp 7 :-(


May, 2018 - Permalink

Hi there,

Unfortunately, this is not the correct place for this issue as the mentioned plugins and scripts are developed by a third party. Please contact the responsible developer via their GitHub site as they might offer you support for your issue.

Best regards.


May, 2018 - Permalink