When i was upgrading an installation on PRTG Network Monitor i accidentally installed the trial version instead of the free version. How do i fix this?

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi,
the trial version will become the free version automatically after 30 days. So there is no need to change anything.
Best regards


Aug, 2012 - Permalink

Hello,

Is there any way to stop the little pop-up telling me that my trial has expired every time I login - i.e. to actually switch the licence from an expired trial to the free version?

Thanks,

Andrew.


Apr, 2018 - Permalink

Dear ajc219,

while these messages appear in the time after the trial expiration, they should eventually disappear, leaving you with a real freeware. That can take some days, as PRTG at first reminds you that there is a commercial option. But it will become a real freeware, without such popups.


Apr, 2018 - Permalink