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NetFlow V5 (Custom) 4 - not working for Core router

Modified on 2025-06-10 12:53:56 +0200

Hi Team,

I saw the thread related to netflow. I want to know what could be a reason why prtg is not pulling the information on certain routers alone. the netflow port is mentioned and IP from which it needs to get the information is also mentioned.

Best, Varshini

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Hi there,

Please note that PRTG is not pulling or requesting the data, the data is sent to PRTG and PRTG processes the received packets. Did you checked that the Flow Timeout Option in the sensor settings is the same as configured on the device?

Best regards.

Apr, 2018 - Permalink

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NetFlow V5 (Custom) 4 - not working for Core router

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.