As our mail server may have an outage, I'd like to be notified not just to the emails hosted there but to also some cloud hosted email address.

I've implemented other ways of notification but I need second email address.

Using two accounts and having to configure every special setting (permissions, notifications etc) twice in one PRTG system is simply just a wrong approach.


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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

When opening up the account, there's a tab "Notification Contacts", you can add other mail addresses for that very account that will be receiving the notifications as well. That's the correct approach :)


Kind regards,
Stephan Linke, Tech Support Team


Apr, 2018 - Permalink