I may be overlooking something that's already available. If so, I apologize. I think it'd be helpful in responding to issue more rapidly if you could configure a URL for each device that takes you to the dashboard of that appliance. This way, when an issue is being reported in PRTG, we could simply click a link or button on the device's page that takes us to the login page or dashboard of the appliance in question to further investigate.

It just seemed like a simple enough feature to implement that could make our lives a little easier when things are going wrong.

Thanks!

Article Comments

Yes, if you right-click the device in PRTG, there is a menu section called Device Tools. In device tools, there are links for the devices HTTP and HTTPS interface.

Let me know if you are able to see these, and if they make sense.


Mar, 2018 - Permalink