Hi

Just wondering if I'm the only one who have noticed that the quality and stability of PRTG has dropped during the last 12 months?

  1. Enterprise console; sluggish performance, strange placement of bullets and buttons (especially in the 'Settings').
  2. Enterprise console; missing graphs.
  3. Re-run of autodiscover does not add sensors.
  4. Web console; stange placement of buttons.
  5. Web console; is good for monitoring screens but not the working professionally (eg. troubleshooting).

Overall we still use PRTG, but it's affecting the popularity amongst our sys admins.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi Peter,

thank you very much for the KB-Post. Please believe me, we want PRTG to help you in your dailye work, and to play nice while doing this.
The Enterprise Console will have a successor soon. Let me know if you'd like to take a closer look at the successor and I'll send you a link to the new one. It'll fix the issues.
For the issues in the webinterface, please make sure to have the latest version installed (currently 18.1.38),as there is a constant stream of minor and bigger fixes and improvements to it. If above that something is still open, please send us an email with some screenshots and a detailed description (basically it cannot be too detailed). We'll then check it with our UI team!

best regards.


Mar, 2018 - Permalink