Core service will not start
Modified on 2025-06-10 13:01:42 +0200
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I just applied the update to 18.1.38 from 18.1.37 and the core service will not start. All was fine prior to the update. I do not see any reason in the event viewer. All I see in the log is
Startup: Starting Core Server: PRTG Network Monitor 18.1.38.11934 x64 ID: -1000
It does not start.
Any ideas?
Article Comments
Hello there,
Please download the latest stable version manually from here:
https://downloads.paessler.com/prtg/prtg.zip
Disable an eventually existing antivirus temporarily and run the installer then manually. After rebooting PRTG should be coming back up again.
Kind regards,
Erhard
Mar, 2018 - Permalink
To close this out, I reinstalled the base program and all is well now.
Mar, 2018 - Permalink
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Hello there,
Please download the latest stable version manually from here: https://downloads.paessler.com/prtg/prtg.zip
Disable an eventually existing antivirus temporarily and run the installer then manually. After rebooting PRTG should be coming back up again.
Kind regards,
Erhard
Mar, 2018 - Permalink