Dear all,

my sflow sesnwor showed top connections always in MB and after a server reboot the numerical values did not change, but the unit was now GB, which means the traffic increases by factor 1000....

I cant find a point where to set the units in sflow sensor.

Thanks in advance


Article Comments

Hello there,
thank you for your KB-Post.

There is no way to configure a unit for display in toplists. PRTG will automatically chose the "appropriate" unit based on what amount of data the toplist entry displays.

Best Regards,
Luciano Lingnau [Paessler Support]


Feb, 2018 - Permalink

Hi,

the problem is, that the numerical values are in the same magnitude, but the Unit changed from MB to GB.

For example traffic for a connection was 54.003 MB and the next day it showed 50.458 GB, which is not possible.

This behaviour changed after I restarted the server due to another error...

Any Ideas?

Thanks Frank


Feb, 2018 - Permalink

Hello Frank,
thank you for your reply.

What PRTG version are you currently running? Would you mind sharing a couple of screenshots illustrating the issue? Upload them anywhere and link them in your reply.

Best Regards,
Luciano Lingnau [Paessler Support]


Feb, 2018 - Permalink

Hello,

Version is 18.1.37.13946.

Here is a screenshot with data from a 15 min slice from Top Protocols of an sflow sensor.

https://ibb.co/gJFf5x

This is a client / server connection and this magnitude is simply not possible.

Unfortunately the data from the day when int switched frim MB to GB is not available anymore.

Thanks Frank


Mar, 2018 - Permalink

Hello Frank,
thank you for your reply.

Please allow me to report this to the responsible developer. I will let you know more as soon I have an answer from development.

In the meantime, within PRTG please head to Setup > Contact Support and share a Base Pack with log files (recommended) for the following case number: PAEXXXXXX74

We will need some details of your deployment and logs to understand what is going on.

Best Regards,
Luciano Lingnau [Paessler Support]


Mar, 2018 - Permalink

..thanks, I have done so...


Mar, 2018 - Permalink