Solutions

sensor pause

Modified on 2025-06-10 13:06:06 +0200

Dear all,

I want PRTG to be reachable from two network (two IP), but as soon as I activate second ethernet card all the sensors get paused. When I disable one of the ethernet cards, all the sensors get activated again.

Could you please, explain how is it possible for PRTG to work on two network?

Many thanks in advance.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi,

This might happen if the monitoring requests are sent via the wrong network card. By default, the Ping Sensor is the main dependencies for other object, this might explain the paused sensors.

Please log on your PRTG Server and open the PRTG Administration Tool and mark the correct network card for outgoing monitoring requests.

Does it work afterwards?

Best regards

Jun, 2015 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

sensor pause

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.