Hi,

I can´t start the Core Server after the nstallation. I am using Windows 8.1 and the error message i got when I tried with:

1. HTTP (port 80) as TCP port and localhost as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://127.0.0.1: "" is not a valid integer value."

2. When I tried with HTTP (port 8080) as TCP port and localhost as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://127.0.0.1:8080: "" is not a valid integer value."

3. When I tried with HTTP (port 80) as TCP port and 192.168.1.130 as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://192.168.1.130: "" is not a valid integer value."

4. When I tried with HTTP (port 80) as TCP port and 192.168.1.130 as IP:

"Sorry, could not start PRTG Core Server (Web server) Could not start webserver for http://192.168.1.130:8080 "" is not a valid integer value."

Regards,

Dan

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear Dan,
please send us your logfiles as outlined in this article. Then please notify us by contacting us at support@paessler.com and refer to this article.
Best regards


Dec, 2013 - Permalink

The message indicates that there is likely a problem with the configuration file (it may have been corrupted).

Please try to replace your running config file;
C:\ProgramData\Paessler\PRTG Network Monitor\PRTG Configuration.dat

with one from the auto backup folder.
C:\ProgramData\Paessler\PRTG Network Monitor\Configuration Auto-Backups\

Yesterday's config or the one before should work. Please ensure that both services (PRTG Core Server and PRTG Probe) are stopped before overwriting the config file.

Please also take a look at the following KB-Article as it explaining this process:
How do I restore a previous configuration of PRTG from automated backup ZIPs?


Jun, 2015 - Permalink