How can I totally remove the Tickets from the WebUI, including pull down menu and the "Open new Ticket" icon at the top right corner.
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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Thanks! I follow your comments and it works for the drop down menu. However, the button still exist and I can open a ticket via this button at the top right corner.
May, 2015 - Permalink
Can you show me a screenshot of this? Not sure if I missed anything or if you just have to do a forced refresh :)
May, 2015 - Permalink
This button should be gone with the CSS I posted earlier. Can you try to empty your cache (or use a different browser)?
May, 2015 - Permalink
How can I also remove the Open Ticket from the right click Group Menu? Thanks!
May, 2015 - Permalink
Add #newticket to the selector list:
#newticket,#todomenuitem,#addticketbutton { display: none; }
May, 2015 - Permalink
Please add the following line to the css file
<prtg application directory>\webroot\css\styles_custom.css:
#todomenuitem,#addticketbutton { display: none; }The button and drop down will then be hidden :)
May, 2015 - Permalink