How to remove Tickets from WebUI

Please add the following line to the css file
<prtg application directory>\webroot\css\styles_custom.css:

#todomenuitem,#addticketbutton { display: none; }

The button and drop down will then be hidden :)

Thanks! I follow your comments and it works for the drop down menu. However, the button still exist and I can open a ticket via this button at the top right corner.

Can you show me a screenshot of this? Not sure if I missed anything or if you just have to do a forced refresh :)

This button should be gone with the CSS I posted earlier. Can you try to empty your cache (or use a different browser)?

It has been solved when I update the PRTG to the latest version. Thanks!

How can I also remove the Open Ticket from the right click Group Menu? Thanks!

Add #newticket to the selector list: #newticket,#todomenuitem,#addticketbutton { display: none; }