Hello, We have a terminal services farm using server 2008R2. i wanted to monitor the # of users on them etc, which i see that PRTG does with no issues.
however, when i went to go apply the sensor, i get an error message
Class(es) not found: "Win32_PerfRawData_LocalSessionManager_TerminalServices" (code: PE235)
All other WMI sensors work, and adding terminal services sensors to other systems works with no issues.
the only solution i can think of is that we use a NON STANDARD port for RDP. i can see no way to alter this easily in the sensor settings, so i cannot verify that.
is there any way for me to alter the WMI sensor?
Thank you for your time.
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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Is this happening on only 1 server or all of them? Also, it may be possible that Windows uses a different WMI class when you are dealing with a server farm for terminal services or that the session broker is the only one of the farm with that class.
May, 2015 - Permalink