We're monitoring our Windows SOFS and Hyper-V clusters nodes with PRTG. When trying to add Windows Network Card sensors to the devices, only a subset of the network cards are appearing. For example, for one of our SOFS servers, only 1 NIC out of 5 is showing, and on the other SOFS server 2 NICs are showing out of 5. The hardware and OS is identical between the two. Windows Server 2012 R2. Any ideas?
Not All Network Adapters Available
Modified on 2025-06-10 13:09:58 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
With the current version of PRTG it might occur that some network cards are not found during the meta scan of the WMI Network Card sensor. We already fixed this issue in our current canary version, so it will be part of the stable version soon. As I cannot tell you an exact date, we expect this version to be released within the next weeks.
Meanwhile you can use the SNMP Traffic Sensor instead. Please bear with us.
Best regards
May, 2015 - Permalink