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Lost prtgadmin password

Modified on 2025-06-10 13:10:49 +0200

I have lost my prtgadmin but have access to the console of the machine. I have no other accounts to log into the software. Is there a way through manual configuration of the software to reset the prtgadmin account password?

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Dear Mike

Please open the "PRTG Administration Tool" found in the PRTG program group. On its tab "Administrator" you are able to enter new credentials without having to know the current credentials.

Apr, 2015 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Lost prtgadmin password

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.