I try to install an remote probe on a PC running Win 8.1
This installation fails with the error: Internal error: Failed to expand shell folder constant "userdesktop"
Setup stops.
Any one an idea to solve this problem?
Installation remote probe fails
Modified on 2025-06-10 13:10:58 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Dear compaxo
Which remote probe method did you use? The automatic distribution, or did you download the remote probe installer from the PRTG webinterface and run it on the computer?
Apr, 2015 - Permalink