Recently upgraded to PRTG 15.1.13.1456 where we have started seeing Probe Health down for Interval Delay WMI. We have only 20 or so devices and maybe 50 sensors not all of which use WMI. Not sure why there is gross delay of time.

The CPU and Memory on the probe are under-utilized so I know the server is not be thrashed causing the WMI latency. Is there an issue the lastest code that is reported?


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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

Please forward us a Support Bundle including the system log files for analysis. This can be done via the "Contact Support" ribbon in the lower right corner of the WebUI. Please refer to this KB-article.


Mar, 2015 - Permalink