Hello,

I'm having trouble figuring out why the built-in PRTG Windows Update (powershell) sensor isnt working. Ive tried troubleshooting abit, but I cannot change too much since this is a live Exchange 2010 Cluster.

The server hass ben rebooted, Windows Update *works*, I'm able to execute powershell scripts, etc.

Error in PRTG: http://i.imgur.com/etDbVlK.png and this is then followed by a PE018 timeout error.

The WinRM config has been changed (for troubleshooting, I set the max to 20): http://i.imgur.com/VtKbb1t.png

thanks in advance.

Article Comments

Have you made sure to check and see if the trusted hosts is set up correctly? You can add the PRTG to the trusted winrm hosts with this command:

'winrm s winrm/config/client '@{TrustedHosts="PRTG IP OR NAME"}'

Also another question is whether or not these machines are in the domain as this can cause a lot of issues with the Kerberos Authentication when the remote servers are not.


Feb, 2015 - Permalink