Hi
I add a cisco port (Traffic Monitor) to prtg and it has no description set. When i set the the description after that - prtg don't update the description.
When the description was set before i add it to prtg. All later description changes are updated successfully.
My workaround is that i delete the port an add it again. The problem is that the port history is lost in prtg.
Article Comments
Hi
Yes - the option was set correctly - it works fine for description changes -- but only when there was no description on the port when the port was setup initially - then prtg don't recognize the change on the description
I also switched the Automatic sensor name update if name changes in device off and on again.
Feb, 2015 - Permalink
Hi, Could you please try to change the SNMP Compatibility Options from
Automatic to Use ifDescr or Use ifName
Feb, 2015 - Permalink
Hi
I tried your suggestion and it don't worked. I deleted the port and readded it and the description was updated successfully. - sorry
Best regards
Feb, 2015 - Permalink
Unfortunately we could not reproduce this behavior in our labs. Ports should always have a default given name and the update should be successful. I still wonder if you set no description, the IF Alias should work.
Feb, 2015 - Permalink
Hi,
If this occurs again, could you please check if the option Port Name Update > Automatic sensor name update if name changes in device is checked in the sensor settings below the SNMP Compatibility Options of the device?
Best regards
Feb, 2015 - Permalink