As of yesterday I can no longer use Chrome to access my PRTG server. It just displays the following message:

Error code: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

The Chrome version is 40.0.2212.111m

Found another PC running version 38.0.2125.111m which still worked OK, so it only appears to be the latest version of Chrome. I had read online that this message is due to Google no longer supporting SSL 3.0,but is this the case?

My PRTG version is 13.1.2.1463

Any idea how I can fix this as IE doesn't work properly with PRTG and I used Chrome for local and remote access to the server.

Article Comments

It looks like your "older" PRTG version only accepts SSL 3.0 and Chrome no longer supports that.

Upgrading your PRTG version seems the logical thing to do here.


Feb, 2015 - Permalink