Hello, after the installation of the last HP SPP, i have this orror on the sensor SNMP HP Proliant System Health: Access violation at address 00000000. Write of address 00000000

all IML logs cleared. in windows event log i don't have any error. thank you for your help.

Article Comments

Hello,

Thank you very much for the KB-Post. Which exact version of PRTG are you running?

best regards.


Jan, 2015 - Permalink

Hello, thank you for your help. 14.1.9.1442 regards.


Jan, 2015 - Permalink

Please update to the newest version to see to resolve the issue. If the newest version (15.1.13) isn't available for the Auto-update you can download the software from the Customer Service Center. In order to access the download link to the newest version please log into your online account and download it there. Please use the email address the license is registered to and your password to log in here: https://service.paessler.com/en/login/

Once you have downloaded the newest version there, you can install it directly over the version currently running.  The configuration and database will not be affected by installing the newer version over the old and the configuration is automatically backed up before this process.


Jan, 2015 - Permalink