When I click the link to download a graph as a PNG or SVG, it opens a tab in a new windows. However, when I right click to save that image nothing happens. I am not prompted for a download location nor do I get an error. This is happening in Chrome and IE10.

Thanks.

Article Comments

Hey Remington,

maybe you set the option to strictly use one folder. Please take a look to your "Download"-Folder, "Desktop"-Folder and "Documents"-Folder. Often the download takes place in one of them.

I've tested it with the newest version and chrome 38 (Mac) and IE10 (Windows 7). Both prompted me a new window with location information.

Hope this is fine to you

Sascha


Nov, 2014 - Permalink

Hello Sascha,

Testing Chrome 39 on PC, every other page I go to prompts for a download location for the image, my PRTG site still does not. I am wondering if it has to do with being an internet site, accessing it via HTTPS, and not having a certificate. However, I have another web based application that I am access the same way and can save images from it's interface.


Dec, 2014 - Permalink