Replace mobile links for full site

Hello,

thank you very much for your KB-Post. May I ask, what exactly did you try editing? Changing the notification under "Setup"->"Account Settings"->"Notifications" should help. Please try leaving %homem in the notification template, but remove the /m in the links, to have the redirect work.

<a href="%homem/scannow.htm?id=%sensorid&amp;action=0&amp;targeturl=/sensor.htm?id=%sensorid">Check Now</a><br>
<a href="%homem/acknowledgealarm.htm?id=%sensorid&amp;ackmsg=Acknowledged+via+email&amp;targeturl=/sensor.htm?id=%sensorid">Acknowledge Alarm...</a><br>
<a href="%homem/pause.htm?id=%sensorid&amp;action=0&amp;targeturl=/sensor.htm?id=%sensorid">Pause</a><br>
<a href="%homem/pauseobjectfor.htm?id=%sensorid&amp;duration=5&amp;targeturl=/sensor.htm?id=%sensorid">Pause for 5 minutes</a><br>
<a href="%homem/pauseobjectfor.htm?id=%sensorid&amp;duration=60&amp;targeturl=/sensor.htm?id=%sensorid">Pause for 60 minutes</a><br>
<a href="%homem/pauseobjectfor.htm?id=%sensorid&amp;duration=1440&amp;targeturl=/sensor.htm?id=%sensorid">Pause for 24 hours</a><br>
<a href="%homem/pause.htm?id=%sensorid&amp;action=1&amp;targeturl=/sensor.htm?id=%sensorid">Resume</a>

best regards.

Hi

I have just changed it to be the below but when i click on the links they just error out and goto page cannot be found in IE

<a href="%home/pauseobjectfor.htm?id=%sensorid&amp;duration=5&amp;targeturl=/m/sensor.htm?id=%sensorid">Pause for 5 minutes</a><br>

Thanks

I have tried that again (see example below) but now it takes me to the full web site but the public login page, so when i type in my credentials and click OK it just goes to the page cannot be found page because the link goes to /public/checklogin.htm page

<a href="%homem/scannow.htm?id=%sensorid&amp;action=0&amp;targeturl=/sensor.htm?id=%sensorid">Check Now</a><br>

Sorry that was copied from the wrong screen, this is from the live html and it still doesnt work, it just goes to the public page

<a href="%home/scannow.htm?id=%sensorid&amp;action=0&amp;targeturl=/sensor.htm?id=%sensorid">Check Now</a><br>

I apologize, my previous answers were incorrect (thus I removed / corrected them). Please try leaving %homem in the notification template, but remove the /m in the links, to have the redirect work.

<a href="%homem/scannow.htm?id=%sensorid&amp;action=0&amp;targeturl=/sensor.htm?id=%sensorid">Check Now</a><br>
<a href="%homem/acknowledgealarm.htm?id=%sensorid&amp;ackmsg=Acknowledged+via+email&amp;targeturl=/sensor.htm?id=%sensorid">Acknowledge Alarm...</a><br>
<a href="%homem/pause.htm?id=%sensorid&amp;action=0&amp;targeturl=/sensor.htm?id=%sensorid">Pause</a><br>
<a href="%homem/pauseobjectfor.htm?id=%sensorid&amp;duration=5&amp;targeturl=/sensor.htm?id=%sensorid">Pause for 5 minutes</a><br>
<a href="%homem/pauseobjectfor.htm?id=%sensorid&amp;duration=60&amp;targeturl=/sensor.htm?id=%sensorid">Pause for 60 minutes</a><br>
<a href="%homem/pauseobjectfor.htm?id=%sensorid&amp;duration=1440&amp;targeturl=/sensor.htm?id=%sensorid">Pause for 24 hours</a><br>
<a href="%homem/pause.htm?id=%sensorid&amp;action=1&amp;targeturl=/sensor.htm?id=%sensorid">Resume</a>

Hi

I just tried that and it takes me through to the mobile web site again, but it doesnt look that great as its missing the PRTG logo and i am unable to log in, in either IE or chrome

Dan

It works fine here. Maybe start of again with the default template. Then have a proper notification caused (not use the "Test" on notification, use the "Simulate Error-Status"-Function), and then "play" with the URLs / Links from the notification, to see what to remove.

i had played around with it and even reset it back to the default template and then started again before posting on here, but i guess i will have to go back to the drawing board....

I too have removed the /m from URL's and the notifications still show the fqdn/m/url.

To fix the link I click on I just hard coded the URL for now.

Bit of a delay in getting back on this but Torsten's suggestion of removing the /m didn't work, so I too have had to hard code the server address in two sections for every link.

So wherever it had homem/ or /m I have now replaced with https://SERVERNAME/ and that seems to have done the trick