Is there a problem when I install latest commercial version to existing PRTG version 7? I think PRTG version 7 does not have a auto software update in the SETUP tab. Is this a safe way?
Upgrading PRTG version 7 to version 14
Modified on 2025-06-10 13:32:05 +0200
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
Thank you very much for using PRTG. Updating from PRTG 7 requires installing PRTG 8 as a step in between. To get the PRTG 8 installer, please get in contact with us via email at support@paessler.com, that we can provide you with the installer.
From PRTG 8 then on, it's straight forward, download the installer for PRTG 14 from the Customer Service Center and install it.
best regards.
Nov, 2014 - Permalink