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Troubleshoot Credentials

Modified on 2025-06-10 13:32:38 +0200

Hi, I just updated with the latest version PRTG. Now he asks me to "RE-ENTER YOU CREDENTIALS TO GAIN ACCESS TO ADMIN PAGES" when I want configure my account.

BUT it doesn't work !!!

What's the problem ?

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Dear damoebius

Please check the port used in the webserver. Is it port 8085?

You can check it using the "PRTG Administrator" tool found in the PRTG program group.

Oct, 2014 - Permalink

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Troubleshoot Credentials

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.