I want to disable the PE041 error notifications without pausing the sensore. Is there a way to do that.

Thank you.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear user

Individual errors cannot be disabled. If you get the PE041 error, please try the "Alternative Query" which you can enable in the device configuration of the PRTG device which has the sensor attached to it.


Oct, 2014 - Permalink

Thnx for your response, can you share some insight to the alternate query as I am new to PRTG


Oct, 2014 - Permalink

Dear durlabh

Please contact support@paessler.com about this issue. Please include some screenshots of one of the sensors which makes trouble. We would need a screenshot of

- the overview tab - the logs tab - the settings tab (multiple screenshots if necessary to cover all option.)


Oct, 2014 - Permalink