We recently reinstalled a server from 2008r2 to 2012r2. Now i can't seem this sensor to work. I have the "HP Insight Management Agents for Windows Server 2012" & "HP Insight Management WBEM Providers" installed.

Is there a way to get this sensor to work?


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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi John.

Thank you for your support request!

The SNMP HP ProLiant System Health sensor in the current stable version of PRTG does not work with the latest update of "HP Insight Management Agents for Windows Server" (as of version 10). We implemented a fix for this issue in the PRTG preview version that we released this week. See section "Bugfixes [Sensors]" on https://www.paessler.com/prtg/history/preview for the latest release.

Until this version 14.x.13 becomes stable, you can downgrade HP Insight Mangement Agent to version 9.60 to get the sensor working again.

Best regards,


Oct, 2014 - Permalink