Hello PRTG community,

I have set up speed triggers on major interfaces to notify of a link being down. When traffic falls below 50kbps, email notification is sent and once the problem is resolved, another notification is sent again.

This works correctly, but I was surprised to see that in both cases (i.e. when speed threshold was reached - 14kbps and once traffic increased to 1006 kbps - above the threshold), the mail notification had green "tick" displayed, as if everything was correctly.

Naturally, in the first case when the traffic falls below the given threshold, I would expect mail notification to be red to clearly inform of a problem.

How can this be achieved without creating two separate mail notifications - one with "green" (ok) status and one with "red" (notification) status?

Thanks,

Martin Klepac

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

Thank you very much for using PRTG! Threshold Triggers do not change the state of a sensor. For this please use Warning - / Error - Limits in the Channel Settings of the sensor as well.

best regards.


Sep, 2014 - Permalink