Hello,
Is there a possibility to get a RFO-report? When a server is down, I get an ticket and an email. I do my research and I solve that ticket.
Is it possible to get my answer in a report that I can send to someone else?
Best regards Dave
Request for outage
Modified on 2025-06-10 13:36:25 +0200
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Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
At this time there is no reporting for the ticket system but you can assign the tickets to other users and email the tickets with the answers that would be contained therein.
Sep, 2014 - Permalink