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Request for outage

Modified on 2025-06-10 13:36:25 +0200

Hello,

Is there a possibility to get a RFO-report? When a server is down, I get an ticket and an email. I do my research and I solve that ticket.

Is it possible to get my answer in a report that I can send to someone else?

Best regards Dave

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At this time there is no reporting for the ticket system but you can assign the tickets to other users and email the tickets with the answers that would be contained therein.

Sep, 2014 - Permalink

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Request for outage

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.