I have PRTG Network Monitor 12.2.1.1897 running suddenly one of the VMware Virtual Machine (SOAP) Sensor gives me following response: Error reading response: missing /prtg

On this VM Server are additional 7 VM sensors that work fine. How do I solve the problem?

Article Comments

Hello,

are all the VMware Virtual Machine Sensors on the same device? What happens when you restart the PRTG Probe Service?

best regards.


May, 2012 - Permalink

Experiencing the same problem with VMWare "Host Performance" and "Hardware Status" sensors. Deleting them and re-discovering works for a few hours but ultimately the sensors return to a failed state.

Error Message: Error reading response: Invalid XML (missing /prtg)


Jul, 2014 - Permalink

This could be related to an issue we had with these sensors previously in that the error messages produced by VMWare weren't read correctly by PRTG and as a result this error came out of PRTG. Could you please try and update to the newest version and see if that resolves the issue?


Aug, 2014 - Permalink