So far I did the following:

  • Installed OpenSSL and generated keys
  • Ordered Certificate and received the following files: certificate_domain.de.txt, Linux_intermediate.pem, Windows_intermediate.p7b

Now I renamed the files as described in KB:

certificate_domain.de.txt > prtg.crt
Linux_intermediate.pem > prtg.pem

and copied them togehter with prtg.key from the \bin Folder to the \cert Folder.

When now trying to start core service I get an error message that webserver could not start (Could not load root certificate error 0B084002:x509 certificate)

What did I miss?

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

just to check, did you follow our "SSL Certificate Guide" in our KB? If yes, would it be possible to send us your certificate files via email to support@paessler.com with a reference to this KB-Post? Thank you!

best regards.


Jul, 2014 - Permalink