Solutions

Not connected (Unauthorized)

Modified on 2025-06-10 13:42:26 +0200

Hello! I have just installed PRTG Monitor, it's still in tests, and I have this error on Enterprise Console! I can acces the server via web browser with it's IP without problems. What does the error mean? How does it affect it's function? Thank you!

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello, this message means that you have not set to correct credentials for your PRTG server. Just doubleclick the server item in the Enterprise Console and you will get the Server Option dialog.

Best Regards

Jul, 2012 - Permalink

Jun, 2014 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Not connected (Unauthorized)

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.