prtgadmin initial password change causes error

Modified on 2025-06-10 13:45:22 +0200

I recently installed PRTG 9 and changed the prtgadmin password as suggested. So default login button disappeared as expected. Counterpart is that from that moment on the systemtray icon is continiously blinking with remark popup "PRTG Network Monitor <IP> (prtgadmin) Not connected (Wrong username or pssword.) I guess something keeps the old (default) prtgadmin password but don't know where to go to correct this. Kind regards, Didier

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

There are different interfaces available to connect to the PRTG core server:

If you change the admin password in the PRTG core server's settings, please make sure you use the new credentials in all of your interfaces.

The tray icon, for example, is part of the Enterprise Console. Please open it and enter the new credentials in the PRTG Servers List.

Nov, 2011 - Permalink

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prtgadmin initial password change causes error

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.