Hi everybody

in a report, the availabilty of a sensor is summarized, that works well. But sometimes, I do not want all the errors or unknown stats to run into it:

- a device was down for maintenance and it was forgotten to pause its sensors before - PRTG itself got a ugrade or reboot - the route to a host was lost, but the host itself was online

Is there a way to mark errors as non-errors?

Kind regards, Torsten


Article Comments

Hello,

thank you very much for your KB-Post. I'm very much afraid it's not yet possible to 'flag' certain sensor states in a report. We do have this on our wishlist. In the moment, I can only suggest to gather the historic data via the PRTG API (Setup->PRTG API->Historic Data), and then "generate" the report externally (of PRTG). This would allow you to flag / mark down times, etc..

best regards.


May, 2014 - Permalink

Thank you Torsten, but that does not please me.

Handling all the data seems very complex and takes a lot of time. Is there a way to gather only the faults?


May, 2014 - Permalink

For errors that already occurred, you could use the PRTG API again, to get the messages of a sensor per API-Call. But this would be on a 1-by-1 sensor basis again.
For future errors, you could look into adapting a solution similar to the one in the following KB-Articel: https://kb.paessler.com/knowledgebase/en/topic/20553-report-of-all-alerts-received


May, 2014 - Permalink