Maintenance expiring in 3 days message still shows after renewing license

Modified on 2025-06-10 13:50:02 +0200

After renewing license for our PRTG installation, we are still seeing the message at the bottom of the screen saying "maintenance expire in 3 days", does this message goes away by itself?, we didn't get a key with the renewal.

Please advise.

Thanks.

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Hi,
yes, the message will disappear itself. As it can take some time to process your order and the payment please wait at least until Monday. If the message is still shown then, please send a screenshot of the page Setup | System State to support@paessler.com.
Best regards

Apr, 2014 - Permalink

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Maintenance expiring in 3 days message still shows after renewing license

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.