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How PRTG calculates downtime?

Modified on 2025-06-10 13:52:43 +0200

Hi Team,

We need to know how PRTG calculates the percent downtime. During the time frame one of the service is down for only 5 minutes but PRTG calculated the 13%.

I am having screenshot for this but not able to understand how to upload it with the question?

Please let me know in case more information required.

Regards, Abhinav Gupta

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Hello,

thank you very much for your KB-Post. Can you please upload the screenshot on any image sharing platform and the link it here? Thank you.

Mar, 2014 - Permalink

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How PRTG calculates downtime?

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.