Hello,

We monitor the free space on our servers with "WMI sensor disk" for some time, but we just see us back by PRTG data are not always the same as those on the servers.

Article Comments

Hello,

thank you very much for your KB-Post. Can you please upload some screenshots showing the discrepancies? Thank you.

best regards.


Mar, 2014 - Permalink

Hello, Here is a screenshot. We can see that PRTG back 928 GB of free space on the server and found 906 GB

http://www.hostingpics.net/viewer.php?id=872942Differenceespacedisque.png


Mar, 2014 - Permalink

The screenshot from PRTG is in Megabytes. The Windows Screenshot is Gigabytes. Just set PRTG to show GB as well, then it should be around 906 as well


Mar, 2014 - Permalink

how does one rule in PRTG GB ?


Mar, 2014 - Permalink

Please try changing the "Channel Unit Configuration" in the "Settings".


Mar, 2014 - Permalink

hello,

In the "Settings" I can only choose percentage or Megaoctect


Mar, 2014 - Permalink

Could it be you are not checking the "Channel Unit Configuration"?

http://abload.de/img/rootgroupdetailsprtgn1osan.png


Mar, 2014 - Permalink

Channel Unit Configuration : http://www.hostingpics.net/viewer.php?id=555623canaux.png


Mar, 2014 - Permalink

This is not the Channel Unit Configuration I'm afraid. Please go into the Settings of the parent device, there you will find the correct setting.


Mar, 2014 - Permalink