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Failover gives error

Modified on 2025-06-10 13:54:15 +0200

Hi,

If we want to start our failover server it's giving this error:

Could not start webserver for http://172.16.1.122:443 Access Violation at address 0000000000000760519 in Module "PRTG Server.exe" Read of address 000000000000000018

This is after te latest update of PRTG. Before that no problems.

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Could you possibly try restoring a configuration file from before the update and see if somehow it did not save properly before the update? Instructions for restoring configuration files.

If this does not work, please send us log files to support@paessler.com and reference this KB article.

Feb, 2014 - Permalink

Setting back the configuration file worked. Failover is up and running again!

Feb, 2014 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Failover gives error

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.