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PRTG Ticket System

Modified on 2025-06-10 13:55:02 +0200

Hi, How do I disable the ticket alerts emails? I have paused the notification but every time a new device is discovered I still get a ticket logged email. Can I disable the Ticket system entirely?

Thanks Mike

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You can disable this email from being sent to users in the user's settings under Tickets as Emails. I'm afraid that there is no way to stop PRTG from creating tickets for system events.

Feb, 2014 - Permalink

Thank you.

Feb, 2014 - Permalink

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PRTG Ticket System

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.