I have a sensor that is showing UP when the connection / circuit is actually down. I am not getting an alert or indication showing down. The configuration is inherited from the parent group. All other sensors in that group do show down. Any ideas ?

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Hello,

thank you very much for your KB-Post. May I ask, which exact sensor type are you referring to? Could you please upload some screenshots showing the issue? Thank you!

best regards.


Jan, 2014 - Permalink

Go to the sensor -> settings -> Traffic specific ->Connection State Handling, and make sure the "Show alarm when disconnected" option is selected rather than "Ignore disconnected status"


Jan, 2014 - Permalink