After the latest update of my PRTG server, I cannot find the "Copy Settings To Clipboard" function for sensor settings anymore.

Where is it?


Article Comments

This article applies to PRTG Network Monitor 13.x.8 or later

Deprecated: "Copy Settings To Clipboard"

The option "Copy Settings To Clipboard" which you have found previously on the bottom of sensor settings tabs is deprecated as of PRTG version 13.x.8. This function could be used to deliver specific properties of sensor settings to the Paessler Support team.

Use the Support Bundle

In PRTG 13.3.6, we introduced the Support Bundle. This option provides a better, more informative way to deliver sensor settings to our support team. It allows the user to send a screenshot of the current page—for example, of sensor settings—and optional analysis data of the PRTG installation to Paessler support for analysis.

Because the Support Bundle makes it possible to provide information quick and easy in a support case, we decided to remove the rarely used "copy to clipboard" function.


Dec, 2013 - Permalink

You can get the same result as the previously available link by running the following code into the Javascript console of your browser (please enable developer tools first):

var txt = '{\n\'' + $("#objectdataform").serialize().replace(/=/g, '\':\'').replace(/&/g, '\',\n\'') + '\'\n}'; 
txt = $("<div id='formcopyresults' title='copy now!'=><textarea style='width:100%;height:340px' id='formcopytext'>"+txt+"</textarea></div>"); 
_Prtg.Dialogs.alert(txt,"",{open:function(dlg){$('#formcopytext').focus().select();}});

Dec, 2013 - Permalink