Stopped Recieving Notifications from PRTG

Modified on 2025-06-10 14:04:40 +0200

Hi,

We have PRTG Configured to send notification emails to users using a SMTP relay server.

Strangely we suddenly we stopped receiving the notifications if devices are down. But we still receive them for reports.

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Hello,

thank you very much for your KB-Post. May I ask, did you try the tips from our Notification troubleshooting guide already?

best regards

Oct, 2013 - Permalink

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Stopped Recieving Notifications from PRTG

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.