i have mail checks through gmail imap that work almost a 4 months and in last 4 days i start to get this error message, "Error connecting with SSL. EOF was observed that violates the protocol" and to get alerts without no reason for error i want to know. why this problem came? and how to resolve her?


Article Comments

Are you getting this error in the Enterprise Console? If so, please update to the latest release - this should eliminate the issue.


Jan, 2013 - Permalink

I already did last update before 2 days and it not helped to much i steal get this errors. it connect from consule


Jan, 2013 - Permalink

Please forward us a screenshot of the error in case (and where it is showing up) to support@paessler.com. Please refer to this thread to keep the case history together.


Jan, 2013 - Permalink

Have you checked that it is not a key length issue? New browser (and MS) security requirements enforce SSL certificates be a minimum 1024-bit key in length.

If you cannot configure/request the server meed this minimum, consider the following workaround for bypassing on the client side: http://support.microsoft.com/kb/2661254

From an admin command prompt, execute: certutil -setreg chain\minRSAPubKeyBitLength 512


Oct, 2013 - Permalink